Domain Registration Terms

When we register or manage a domain on your behalf, registration is also subject to the policies of the relevant registry and registrar, which you agree to comply with.

You must provide accurate, current and complete registrant details. Inaccurate information may lead to suspension or cancellation of the domain by the registry.

Domains are registered for a fixed term and must be renewed to remain active. We will endeavour to remind you before expiry, but it is your responsibility to ensure timely renewal. Expired domains may be lost or subject to redemption fees.

Domains may be transferred to or from us subject to registry rules, including any applicable transfer locks and authorisation codes.

Domain disputes are handled under the relevant dispute resolution policies of the registry (such as the UDRP for applicable TLDs). We are not responsible for the outcome of such disputes.

Registration, renewal and transfer fees are as quoted at the time of the transaction and are generally non-refundable once the registry has processed the request.

You may choose not to renew a domain. Cancellation does not entitle you to a refund of fees already paid to the registry.